FAQ:

Q1. Are you a factory?

A: Yes, we have our own independent factory in China with an area of about 6,000 square meters and hundreds of skilled and excellent workers.

Q2. What products do you mainly produce?

A: We are a professional packaging supplier, and our products involve packaging products of all walks of life, including perfume boxes, cosmetic boxes, handbags, jewelry boxes, jewelry bags, jewelry props and other products.

Q3. What is your production time?

A:

1) For large goods in cartons:

For customized carton delivery time is about 20-45 days

2) For samples:

The sample time of Paper gift box is 7-15 days.

Q4. What is your MOQ for paper box?

A: It depends on your customized requirements, but for customized products bigger, different products have different MOQ, welcome to ask us

Q3. Can LOGO, color, material, size be customized?

A: Yes, we can customize almost anything according to your needs, you can trust us with your designs or ideas

Q5. My package is lost or damaged, what should I do?

A: Please contact our support team or sales, we will confirm your order with packing and quality control department, if it is our problem, we will refund or re-produce or resend to you. We apologize for any inconvenience caused!

Q6. Which payment method is available?

A:

1) PayPal (for sample fee, goods in stock or order value below $200)

2) Western Union

3) T/T or credit card on Alibaba.

4) TT and so on

Our Cooperative Policy

1. Making the sample until you are satisfied with it. 
2. Providing production schedule photos to ensure you know every process. 
3. Offering professional one-on-one service and replying your E-mail within three hours 
4. Shipment sample for checking before shipment. 
5. Priority to get the our latest product information after our cooperation Refund within 15 days, exchange within 365 days